Refund and Exchange

 At Label Glamorama, we strive to provide our customers with high-quality products and excellent customer service. We understand that sometimes you may need to exchange a product due to various reasons. This Return and Exchange Policy outlines the terms and conditions for returning and exchanging products purchased from our company.

Eligibility for Exchanges:

We have a 5-day exchange policy, which means you have 5 days after receiving your item to request an exchange.

We only accept exchanges for products that meet the following criteria:

- The product is in its original condition, unused, and in its original packaging.

- The product is within the specified exchange period, which is 5 days after receiving your product.

- The product is accompanied by the original receipt or proof of purchase.

Exchange Process:

To initiate an exchange, please follow these steps:

- Contact us within the specified exchange period to request an exchange. You can reach us at labelglamorama@gmail.com.

- Provide your order details, including the product name, purchase date, and reason for the exchange.

- We will guide you through the exchange process, including providing instructions for returning the product.

Exchange Options:

We offer the following options for exchanges:

- Exchange for the same product: If the product is available in stock, we will exchange it for the same item.

- Exchange for a different product: The desired product should be of equal or higher value than that of the original product. If the desired product is of higher value, you will be responsible for paying the price difference.

Return Shipping:

Customers are responsible for the shipping costs associated with returning the product for exchange. We recommend using a trackable shipping method to ensure the safe return of the product. Any shipping costs incurred for the original purchase are non-refundable.

Non-Refundable Policy:

Please note that we do not offer refunds for returned products. We only provide exchanges for eligible products, as outlined in this policy.

Exceptions:

The following items are not eligible for exchange:

- Products that have been used, damaged, or altered after purchase.

- Products without the original packaging or proof of purchase.

- Products purchased from third-party sellers or retailers.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will work with you to resolve the issue and provide an appropriate solution, which may include an exchange or replacement.

Changes to this Policy:

We reserve the right to modify or update this Return and Exchange Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our return and exchange procedures.

If you have any questions or concerns regarding this Return and Exchange Policy, please contact us at labelglamorama@gmail.com. We are here to assist you and ensure a smooth exchange process.

By making a purchase from our company, you acknowledge that you have read and understood this Return and Exchange Policy and agree to be bound by its terms and conditions.